At Sankofa Solutions LLC, we know that caring for a loved one’s memorial is a deeply personal matter. We’ve gathered some of the most common questions families ask about our gravestone cleaning and restoration services.
1. How do I know if my loved one’s headstone needs cleaning?
If you notice dark stains, moss, lichen, or general discoloration on the stone, it’s time for a professional cleaning.Regular care not only restores the headstone’s appearance but also prevents long-term damage caused by mold, pollution, and weather.
2. Is your cleaning process safe for old or delicate stones?
Yes. We use biodegradable, non-acidic cleaning solutions and gentle hand-cleaning methods approved for historic preservation.Our approach is safe for all types of materials, including marble, granite, limestone, and bronze.
We never pressure-wash or use harsh chemicals that could harm the stone or its inscription.
3. How often should a headstone be cleaned?
Most stones benefit from professional cleaning every 1–3 years, depending on their location and exposure to elements. We also offer maintenance plans for families who want ongoing care throughout the year.
4. Do you offer restoration services for damaged or leaning stones?
Not at this time however we can refer you to qualified vendor who offers the following:
Re-leveling or resetting leaning markers
Gentle restoration of faded inscriptions
Preservation treatments to prevent further damage
5. Can you clean bronze plaques or metal memorials?
Yes. We specialize in bronze plaque cleaning and protective restoration. We carefully remove tarnish and oxidation, then apply a clear protective coating to preserve the finish and slow future discoloration.
6. How much does it cost to clean a headstone?
Pricing depends on factors such as:
The size and material of the stone
Its current condition
Location (cemetery access and distance)
We provide free, no-obligation quotes once we know these details. Simply send us a photo or describe the condition, and we’ll respond promptly.
7. Do I need to be present during the cleaning?
No — you don’t have to be there.
We understand many families live out of town or have busy schedules.
We’ll keep you updated with before and after photos so you can see the results wherever you are.
8. Are you licensed and insured?
Yes. Sankofa Solutions LLC is fully licensed and insured. We take every precaution to protect both the memorial and the surrounding area during service.
9. What areas do you serve?
We currently serve Mecklenburg, North Carolina.If you’re outside these areas, please contact us we may still be able to assist or recommend a trusted partner.
10. How do I get started?
It’s simple:
Contact us with a brief description or photo of the headstone.
Receive a free quote and schedule date options.
We perform the service and provide a before/after photo report.
Your loved one’s memorial will be restored with the respect and care it deserves.